At Oregon Valley Farms, we take pride in promptly shipping all of our orders. We provide FREE SHIPPING on orders over $100 via USPS Priority Mail to anyone in the United States. Your order should arrive in 2 to 3 business days.
Our return policy allows customers to return any new, unused and unopened products within 30 days of delivery. We do not offer free return delivery. However, if the return is due to our own error, such as receiving an incorrect or defective product, you will receive a full refund for both the product and the return shipping expenses.
We offer free exchanges at no additional cost to you if the item is incorrect, defective, or damaged upon arrival.
After returning a product, you will receive a refund within four weeks, and in many cases, much sooner. This time period grants us 5 to 10 business days to receive the return from the shipper, 3 to 5 business days to process your return, and 5 to 10 business days for the bank to process our refund request. We’ll work to refund your money as soon as possible! Please contact us at Daniel@OregonValleyFarms.com with any questions.
If you have any further questions, feel free to contact us at Daniel@OregonValleyFarms.com.